SHIPPING AND DELIVERY
01 SHIPPING INFO
*Affected by Covid-19, there will be some delay on the delivery.
All orders are processed within 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. You’re able to check the shipping status within 5 to 7 business days once your order left our warehouse.
02 SHIPPING RATES & DELIVERY ESTIMATES
We currently accept orders from the United States, Canada, United Kingdom, Australia, New Zealand, Singapore, Japan, South Korea, Indonesia, Malaysia, Thailand, Vietnam, Hong Kong, Taiwan and the European Union. All orders are currently shipping from our warehouse in China.
All orders of USD$100 and more are FREE shipping.
Country/Region
Shipping time
last mile carrier
shipping cost
*when orders below $100
United States
25 days
UPS
$5 for small goods, like pickers
$30 for other accs, like straps & bags
CANADA
40 days
UPS
same as above
United Kingdom
40 days
UPS/DHL
same as above
Australia
30 days
UPS/ems/DHL
same as above
New zealand
30 days
UPS/ems/DHL
same as above
singapore
20 days
local carrier
same as above
Japan
25 days
LOCAL CARRIER
same as above
Indonesia
25 days
LOCAL CARRIER
same as above
Malaysia
25 days
LOCAL CARRIER
same as above
Thailand
25 days
LOCAL CARRIER
same as above
vietnam
30 days
LOCAL CARRIER
same as above
HONG kong
15 days
SF Express
same as above
taiwan
15 days
LOCAL CARRIER
same as above
European union
30~40 days
UPS/Ems/DHL
same as above
03 TRACKING ORDERS
When your order ships, a shipment notification with tracking information will be sent to through email so that you can track you package easily via carrier's official website, or simply HERE.
04 contact info
Phone number: 0086-15805137533
Email Address: support@joytar.com
Location: Room 319, Block A, Huafeng Headquarters Economic Building, No. 288 Xixiang Avenue, Xixiang Community, Bao’an District, Shenzhen, CHINA